It’s been said that there are two ways of building software:
One way is to make it so simple that there are obviously no deficiencies,
and the other way is to make it so complicated that there are no obvious deficiencies.
The first method is far more difficult.
With complex software systems, there are always opportunities for bugs to creep in. This is especially true when web browsers are involved.
In addition to the work we already do to keep your IRCCloud data secure, we recently started
paying bounties for bugs reported in accordance with our official Responsible Disclosure policy.
We’ve been using a platform called HackerOne to solicit for, triage, respond to, and reward security researchers for reporting bugs in our platform.
To date, we’ve paid out $5,000 split between 21 reports, with the following distribution:
- $1,000 x 1
- $500 x 5
- $100 x 15
Thanks to everyone who has taken the time to report their discoveries.
We anticipate running this program indefinitely, and will continue to check for new reports daily.
We’re in good company
Several well known companies have a similar program for rewarding researchers who responsibly disclose security bugs:
You can read more about Responsible Disclosure on Wikipedia,
or read about [Hacker Classifications on Wikipedia](http://en.wikipedia.org/wiki/Hacker_(computer_security%29#Classifications) to learn about different coloured hats.
Today we’re announcing private servers for teams.
Every team account now has access to a private server just for team members.
It can easily be adopted by existing teams, and is the default during new team
Using one of our team servers will isolate your chat on a dedicated, private server that only your team members can join.
This frees up popular channels and nicknames for you to use, and helps avoid any spam or network troubles afflicting large public IRC networks.
Getting set up
To set up a server, just choose your team channels when starting a team. If you’ve already got a team, you can add a new server from your admin page, and all your members will join up automatically.
You can still provide details for a custom IRC server if you’re running your own or using a public network.
About team servers
Our team servers are built on IRC, and you can join them from any client by connecting to
team-irc.irccloud.com:6697 on SSL with
your unique server password; available in Advanced Options when editing your connection details.
We designed the servers to be as hassle-free as possible. No messing
with chanserv or registering nicks.
There is no NickServ
Within your team, you should know who’s who, and not try to steal their nickname.
There is no ChanServ
- Your op/voice status in all channels is remembered and reapplied automatically when you reconnect or rejoin.
- All channel metadata is remembered too. If you set a
channel mode and topic, it will be remembered until you unset it, even if everyone leaves the channel.
Team admin powers
Team admins will automatically get a
+o usermode, allowing them to op themselves in any
channel, and use the
/KILL command (for instance, to remove ex-team members).
As ever, you can reach us at email@example.com or in our #feedback channel.
Pasting in lots of lines of text is considered bad etiquette on IRC.
It breaks the conversation flow, and can result in you being kicked or banned from a channel.
Pastebins to the rescue! A pastebin lets you paste a large body of text,
and receive a new URL to share with people.
We now automatically offer to pastebin your message if you try sending
a multi-line message.
People on IRCCloud have the pastebin embedded…
… while other clients just get a link.
Our pastebins support line numbers and some basic syntax highlighting, both off by default
We’re limiting pastes to 50 KB. If you need more than that, or
want better code highlighting, give a specialist tool a try, such as Github’s Gist.
Sometimes it’s hard to keep track of who’s talking in a busy channel, so we’ve added a setting to colourise nicknames in chat.
Here’s how it looks…
… and here’s the setting to turn it on:
It’s only available on the web app for now, but we’re working on bringing it to the mobile apps in an upcoming release.
We use a hash of the nickname to assign colours, so people stay the same colour in different channels.
See if you can find all the colours without cheating!
Alex Vidal deserves a mention here for his work on the browser script that inspired this feature. We love it when people customise their IRCCloud experience with scripts and themes, and his was a much-loved extension. Join our #themes channel to find more add-ons and share your own work.
You could even make a user style to change the nick colours…
We’ve enabled websocket compression in our mobile apps, and for browsers
that support the
x-webkit-deflate-frame extension (currently Chrome
This gives a bandwidth saving of around 50-75% vs no compression, and speeds up the initial
loading of the website and apps because there is less data to fetch.
Typically, when you refresh the web app or restart a mobile app, we send you the
full list of all your channels, networks, PMs etc. as well as some message
logs for each conversation.
From today, we now have a fast-resume mode: if your client is
disconnected, but still has state, reconnecting will just send you the
handful of messages you’ve missed, instead of the full list of channels
For example, if you have the website or mobile apps open, and your internet
connection cuts out for a few minutes, it will resume the connection almost instantly.
This will work provided your client still has state. In the browser,
this means you haven’t refreshed the page (you let it auto-retry, or
clicked “Reconnect” without refreshing). In the mobile apps, as long as the app is still
running in the background, it will have a chance to use fast-resume.
Great if you have patchy wifi or poor reception.
Here’s the pertinent section on Reconnecting the
from our API docs.